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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mathumitha Nandakumar

Mathumitha Nandakumar

May 28, 2024

5  out of  5
rating by Mathumitha Nandakumar
"We are very happy with State Farm. Samantha always remembers us and answers all our questions in few hours time. We had a claim recently and there were lot of miscommunication between different departments, but Samantha cleared it up for us and saw to the end of it. I would recommend them."
We responded:
"Mathumitha, thank you for the wonderful feedback! I’m glad to hear Samantha has been helpful to work with and was able to help resolve an issue when it arose. If there is anything else we can help you with, please feel free to reach out. We are happy to help! - Todd"
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Mitch Kage

October 19, 2023

5  out of  5
rating by Mitch Kage
"Samantha has been incredibly helpful in advising me on the best policy for home, life, and renters insurance. She made it a painless process and has been great to work with!"
We responded:
"Mitch, thank you for the five-star review and shout-out to Samantha. She works hard to provide our Good Neighbors with a great experience and coverage that suits their unique needs, so I am happy to hear you have enjoyed your time working with her. If you have any questions or concerns that Samantha or I could assist you with, don't hesitate to reach out. We are here for you! -Todd"
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Jason Keeley

March 25, 2023

5  out of  5
rating by Jason Keeley
"Samantha is absolutely wonderful to talk to. She took the time and helped us with homeowners and auto insurance. Best customer service you could ask for. 👍"
We responded:
"Hi Jason, Thank you for taking the time to leave this feedback as well as a 5-star rating! We are so happy that you had a positive experience working with Samantha. I will make sure to pass this along to her. My team and I make delivering excellent customer service a top priority at our office. Please reach out if you have questions about your services. - Todd "
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Alyson Stephenson

September 1, 2022

5  out of  5
rating by Alyson Stephenson
"Todd was very helpful in advising us of the best policy for our home and auto. He was accommodating and patient with our family in order to set up our new policies. He also assisted in the paperwork process of canceling our old policies, and made it a seamless process. I would highly recommend State Farm and Todd Jacob’s team to help you!"
We responded:
"Hi Alyson, I can’t thank you enough for the kind words and feedback. My team and I are thrilled that you had an enjoyable experience working with us. We are here for you if you have any questions or concerns-Todd"
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Marques Lowe

July 10, 2022

5  out of  5
rating by Marques Lowe
"Todd Jacob is amazing! Highly recommended"
We responded:
"Thanks Coach Lowe! Always happy to help and I appreciate your kind words. I always enjoy our conversations."
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Jessica Howard

March 18, 2022

5  out of  5
rating by Jessica Howard
"Samantha provided excellent customer service, providing detailed quotes, various options (that I didn't know to ask for). All responses were quick and thorough! I started the process and ended up putting it on the backburner for a while, when I reached back out, she picked right back up and was able to work with my crazy schedule. VERY happy!"
We responded:
"Thank you for the review Jessica. I know Samantha has enjoyed getting to know you and we look forward to the opportunity to help you and your family with your auto and home insurance needs for many years to come."
Profile photo of Samantha Futran

Samantha Futran

June 9, 2021

5  out of  5
rating by Samantha Futran
"He is an excellent agent! Always available for his clients. Goes out of his way to help with our insurance needs."
We responded:
"Thank you Samantha. It has been our pleasure being able to help you and your family with your auto and home insurance."
Profile photo of Chelsey Wisehart

Chelsey Wisehart

June 1, 2021

5  out of  5
rating by Chelsey Wisehart
"Todd is awesome!! Any questions I have or anything I need, I just give him a call and it's immediately taken care of. Extremely knowledgable and professional, I can't recommend him enough!!"
We responded:
"Thank you for the kind words Chelsey. It has been my pleasure being able to help you and your family with your auto insurance and most recently with your business insurance needs. Thank you for your loyalty, it is much appreciated."
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Katie Dye

February 24, 2021

5  out of  5
rating by Katie Dye
"Todd is great to work with- he's incredibly helpful, answers all of our questions, and is so easy to get in touch with. It's always reassuring to know if we have questions or concerns in regards to our coverage, Todd will be there to help out with thorough answers and assistance. We can't recommend Todd enough!"
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Tony Calcaterra

February 9, 2021

5  out of  5
rating by Tony Calcaterra
"Samantha did an amazing job with helping me out!"
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Shari D

February 4, 2021

5  out of  5
rating by Shari D
"Samantha was fabulous. I don't normally like dealing with insurance but they made it easy and pleasant."
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Shaunak Ahuja

February 4, 2021

5  out of  5
rating by Shaunak Ahuja
"State Farm has the best coverage, and the team here are great to work with. Our family has insured everything with Todd for many years, and Samantha is just great taking care of everything so quickly. Highly recommend!"
We responded:
"Thank you for the review Shaunak. It has been our pleasure helping you and your family with your auto and home insurance needs over the years."
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Kendra Thomas

February 4, 2021

5  out of  5
rating by Kendra Thomas
"Staff is amazing!!"
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Joseph Dunleavy

February 1, 2021

5  out of  5
rating by Joseph Dunleavy
"Great customer service and stand up guy. Highly recommend for all of your insurance needs"
We responded:
"Thank you for allowing me and my team the opportunity to help you with your insurance needs over the years."
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Katelin Arseneau

January 30, 2021

5  out of  5
rating by Katelin Arseneau
"Todd is one of the most trustworthy business professionals I have ever met. Always takes the time to check in and truly cares about my family and our well being!"
We responded:
"Thank you for your trust in me Katelin, I greatly appreciate it."
Profile photo of Tyler Arseneau

Tyler Arseneau

January 30, 2021

5  out of  5
rating by Tyler Arseneau
"Great office and agent. Extremely responsive and always willing to help. He was there for my wife and I at 2AM during a small car accident. Highly recommend."
We responded:
"Thankful that you and your wife ended up being ok Tyler and just grateful that you trust me and my team to help you recover from the unexpected."
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Sara Wolfersberger

January 28, 2021

5  out of  5
rating by Sara Wolfersberger
"By far the best insurance agent we've had. He has saved us money. Great service. He is always quick to respond to any questions we have. Todd is truly genuine!"
We responded:
"Thank you for the kind words Sara, I greatly appreciate it!"
Profile photo of Matt Wolfersberger

Matt Wolfersberger

January 28, 2021

5  out of  5
rating by Matt Wolfersberger
"We've had several insurance agents over the years before we found Todd. I can't say enough about the quality of service and support that he gives. He has saved us money and has always been there when we need him."
We responded:
"Matt, it has truly been my pleasure being able to help you and your family with your auto and home insurance needs."
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Trina Hamilton

January 27, 2021

5  out of  5
rating by Trina Hamilton
"We just love our agent, Todd Jacob. The service is outstanding and his team is always so helpful. Can’t recommend them enough!"
We responded:
"Thank you for your trust and support over the years Trina. I really appreciate it."
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Heather Higgins

January 26, 2021

5  out of  5
rating by Heather Higgins
"I have been with State Farm for 16 years as an adult, with my parents having State Farm my entire childhood, and still do to this day. Todd Jacobs and Samantha Orgeron are the best! Samantha is always very quick to respond, super helpful, got me a great deal on my policies, and is always so kind and professional! I recommend their office to everyone! Thankful to be part of the State Farm family and have such great agents!"
We responded:
"Thank you for the review Heather. Thankful for you and your families support over the years. It truly has been a pleasure helping you with all of your auto, home and life insurance needs."
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Carrie Siems

January 26, 2021

5  out of  5
rating by Carrie Siems
"We could not be happier with our experience with Todd! He’s exceptionally responsive, always polite and professional, and is honest and up front about what coverage(s) we need. I promise you won’t find a better agent! Wouldn’t go anywhere else!"
We responded:
"Thank you Carrie. It has been our pleasure being able to help you and your family."
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Siedah Smith

January 21, 2021

5  out of  5
rating by Siedah Smith
"Service is extremely great! Love working with Samantha she’s amazing!"
We responded:
"Thank you Siedah. I know Samantha has really enjoyed getting to know you and your family over the last year or so. We are extremely grateful for the trust that you have placed in us."
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TracyAnn Cooper

September 11, 2020

5  out of  5
rating by TracyAnn Cooper
"Best insurance agent I know"
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Melissa Hendrian

May 7, 2020

5  out of  5
rating by Melissa Hendrian
"Todd Jacob State Farm has been amazing to work with. Super quick responses via email and phone for questions. My husband has been with them for years, and after a sewer backup in the basement, they were there every step of the way. When we got married and decided to combine our policies, their rates were literally half what I had been paying for years for the exact same coverage."
We responded:
"Thank you for the kind words Melissa. It truly is our pleasure being able to help you and your family with your auto and home insurance needs."
Profile photo of Rachael Wenzel

Rachael Wenzel

February 12, 2020

5  out of  5
rating by Rachael Wenzel
"Todd and his staff are very helpful and informative, especially Samantha, who has helped me a lot recently with several changes we've made."
We responded:
"Thank you for the kind words Rachael. It is our Agency’s pleasure being able to help you and your family with your auto and homeowner’s insurance needs."